In the second exclusive carrier billing outlook video series supported by Bango, we hear from Herman Singh, Chief Digital Officer of MTN Group.
MTN Group is Africa’s number one telecommunications company serving 240 million subscribers in 24 countries in Africa and the Middle East. In this video, Herman Singh, Chief Digital Officer at MTN Group details how mobile-first continent Africa will benefit from Direct Carrier Billing (DCB) to aid mobile commerce. However, things aren’t so straight forward in a continent where mobiles may not be smartphones and don’t always have apps.
Stephen Hawking was an inspiration to Bango CEO Ray Anderson. Ray was a former student of Stephen during his time studying Natural Sciences at Gonville and Caius College Cambridge, and recently went back to celebrate Stephen’s 50th anniversary as a fellow.
Following today’s news that Stephen Hawking has passed away, Ray told staff at Bango:
“I was doubly inspired by Stephen Hawking at one of his lectures back in the late 70’s at Cambridge. The subject of the lecture – the idea that Black Holes could effectively “pop open” due to the interactions between quantum mechanics and gravity – was inspirational as it made me realize that the intersections of powerful ideas sometimes produce amazing discoveries. Continue reading
‘Carrier Billing Global Outlook and Opportunities’ is the new MEF executive insights video series sponsored by Bango. This series hears key industry voices examine the state of the carrier billing market.
In the first video, London-based Principal Analyst at Ovum, Guillermo Escofet gives an overview of the expansive carrier billing market. He details the key drivers of carrier billing’s monumental growth and explains how emerging trends are creating new opportunities. Continue reading
With a heightening focus from the major western retailers on the Japanese market, Bango has compiled a list of 7 key facts you need to know when expanding into the Japanese retail market.
1. Credit cards are not the dominant payment method
While credit cards remain an established and accepted payment method, they are not the holy grail for Japanese consumers, especially for online shopping. The emergence and importance of diversifying payment methods for e-commerce in Japan is more apparent than ever. Japanese customers are moving away from credit card usage faster than any other country. Since 2013, the volume of credit card usage for online retail has fallen by over 23% while there has been a surge of new payment methods (Statista, 2017).
2. Mobile payments are vastly adopted, especially by millennials
In Japan, using Osaifu keitai (mobile wallets) is the norm along with Direct Carrier Billing (DCB), Android Pay and other alternative payment methods. They are widely adopted for services such as online retail, public transport, gaming and numerous other sectors. Often referred to as the epicentre of mobility, Japan has always been preferential towards mobile payments. Osaifu keitai are the leading alternative payment option due to the Japanese market’s high adoption and reliance on smartphones. The dependence on smartphone payments has been solidified with those aged 17-25 using osaifu keitai as the leading payment method within the highest revenue generating areas, including the fashion retail and gaming sectors. This age bracket also has an innate hesitancy in using credit card payments due to security concerns. Continue reading
Understanding your carrier billing performance in relation to the market is vital for success, without a benchmark you will not know how well you are performing and where improvements can be made.
The good news is that Bango has published the Bango Market Index, setting the reference for carrier billing performance. Published quarterly, the Bango Market Index acts as an important health check to ensure your business is maximizing its payments potential.
Unique Bango Boost technology anonymously compares and benchmarks payment performance across all stores and payment providers using the Bango Platform. With more app store carrier billing deployments than anyone else, Bango provides vital market benchmarks across key metrics in the quarterly Bango Market Index. Continue reading
As a member of Cambridge Wireless, Bango were invited to submit a proposal outlining how our technology could be deployed by Costa Coffee for the “coffee shop of the future”. Over 50 submissions by local, national and international companies were considered by a selection committee. 10 (actually 13) finalists were chosen to present in Cambridge to Senior Executives from Costa Coffee and a judging panel that included representatives from Google, Amazon, Intel and the Cambridge Judge Business School.
Bango was part of the final 13; the other finalists were from Action.ai, Climate Edge, Conigital, GeoSpock, interests.me, MakersCafe, Misha Pay, Novalia, Pavegen, Tenzo, TrueAI and Zapper.
The remit for the day was to take a written pitch that had been submitted for consideration and build on the idea, by working with mentors from a number of consultancy companies, brought in by Costa (for example Fujitsu, Intel, Cambridge Design Partnership, plus a whole load of experts from Costa). Other people were on hand, for example cost and analysis experts and a great illustrator to make ideas come to life. Continue reading
The announcement by Amazon, KDDI and NTT DOCOMO this week that carrier billing is being offered to Japanese customers in the Amazon retail store is the most important achievement for this ubiquitous “alternative” payment method in its 20 year history.
Posted in Amazon, apps, carrier billing, digital content, in app billing, Mobile commerce, mobile content, mobile payment, Mobile payments, mobile web, operator billing, Retail payments
Tagged Amazon, amazon alternative payments, Amazon japan, amazon payment, amazon retail, bango, bango announcement, bango carrier billing, bango dcb, bango docomo, bango japan, bango kddi, mobile payments, Retail payments