Bango is the mobile payment provider behind Facebook’s latest innovation: Promoted Posts. The service allows Facebook users to pay to promote their personal status updates, pushing them to the top of other users’ newsfeeds. Promoted Posts is beginning its global rollout, and the payment process is powered by Bango for users on the mobile web.
The service, originally named ‘Highlight’ was first trialed in New Zealand in May 2012, and was then expanded to other countries around the region. Now renamed as Promoted Posts, the service has been launched to selected users in the United States, United Kingdom, France and over twenty other countries, according to a Facebook announcement on October 17th. Facebook is planning to experiment with the cost to ensure it’s appropriate to the different markets in which it operates, but today the cost is $7 across all countries. The payment can be quickly and conveniently charged to the user’s phone bill through Bango, without disrupting the posting experience.
How it works
Facebook users can promote posts they’ve shared recently, typically within the last 6 hours. Group posts and private messages can’t be promoted, and people with 5,000 or more friends / subscribers can’t promote their posts. Promoted posts appear in the newsfeed and are labeled ‘Sponsored’. Crucially, promoting a post doesn’t actually affect who can see it – Facebook’s ‘EdgeRank’ algorithm controls that. Instead, it bumps the post higher in newsfeeds so more of the people you shared it with will notice it.
Once a post has been sponsored, Facebook will tell the person how many of their friends saw the post, and indicates the increase as a result of promoting it (see image)
Facebook’s critics often suggest that there’s a narcissistic edge to the culture of sharing online. These critics will have a field day with Promoted Posts, a service which allows users to self-select important news and push it to the top of the pile. However Facebook lists a variety of potential real-world use cases which seem reasonable and compelling. They include:
- People looking for roommates in their friend networks
- Advertising garage sales
- Promoting events they’re managing
- Fundraising for political or charitable causes that they care about
- Promoting their work, such as articles or art
- Sharing big news, like updates about jobs or relationships
- Posting important photos they want more of their friends to see, like wedding photos or baby pictures